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Complaint Intake

What is a complaint and who can file it?

A complaint is information which alleges that a registered nurse or an applicant has violated the Nursing Practice Act by engaging in any activity or behavior which is inconsistent with professional responsibilities.

Anyone who believes a registered nurse has acted in an unsafe or unprofessional manner or that an unlicensed person is illegally providing nursing care should file a complaint as soon as possible.

The two most frequently received complaints by the BRN pertain to:

Patient Care

The complainant believes that the registered nurse's actions were unsafe or inappropriate. Serious medication errors, patient abuse, and failure to provide care are examples of patient care complaints.

Chemical Dependency

The complainant believes that the nurse is abusing alcohol or other drugs. Complaints involving chemical dependency and mental illness may be referred to the BRN's Diversion Program. This is a confidential rehabilitation program. For information regarding this program, contact the BRN .

Other types of complaints include license application fraud, sexual misconduct, criminal convictions, and mental illness.

The entire complaint, investigation and legal action processes may take an extended period of time depending on the complexity of the case. Complaints posing the greatest risk receive the highest priority.

Complaints, in general, are confidential and are not public record during the investigation process. However, when an accusation is filed, it becomes a matter of public record and the BRN will disclose the specific charges upon request. Once disciplinary action has been imposed, it becomes a permanent part of the nurse's record and is subject to public disclosure.

San Francisco Bay Area Communities We Serve

The firm's DUI lawyers and DUI attorneys service the following cities and counties as well as the entire Bay Area:

Contact Information

Robert Tayac has been helping professionals charged with DUI in San Francisco and the surrounding Bay Area communities for well over two decades. If you retain Robert Tayac to handle your case, you will know that you are retaining the services of a knowledgeable, experienced, and trustworthy lawyer.

Contact the Law Office of Robert Tayac for your free case evaluation!

Why Choose Our Firm?

Attorney Robert Tayac Puts a Long, Decorated Career to Work for You
  • Puts Over 20 Years of Experience Toward Your Case

  • Specialized Education in DUI Defense

  • Has Trained Other Attorneys in San Francisco

  • Former San Francisco Police Officer & Police Inspector

  • Certified by the SFPD on the Intoxilyzer 5000 Testing Device

  • Co-Authored the 4th Edition of California Drunk Driving Defense

  • Boasts a Successful Record Achieving the Best Result for His Clients

  • Takes the Time to Understand You & Your Case

Client Testimonials

  • “I will always be eternally grateful for your help and extreme kindness.”

    T., Captain of Police

  • “It was a pleasure working with you and the firm.”


  • “His guidance through the whole process during a difficult and emotional time was such a support. I highly recommend him. He is simply the best DUI attorney.”

    Former Client

  • “You made me feel confident and reassured that all aspects of my case were being handled in a professional and efficient manner.”


  • “I just wanted to thank you for your wonderful work on getting my conviction expunged from my record.”

    N.D., DUI Attorney

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